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Museum · Hexham
Hexham Old Gaol
- Quiet times
- Visual guide
- Sensory kit
- Changing Places
- Staff training

Official venue information, 30 Oct 2026. Taken from the venue's own website.
Source: Hexham Old Gaol: accessibility information · Report a change
England's oldest purpose built prison holds Sound Down Sundays each month, with fewer visitors and lower exhibition sound. Ear defenders are free to borrow and there is a visual story to read before you go.
What they offer
- Quiet or relaxed timesSound Down Sundays on the fourth Sunday of every month, 10am to 12pm, with fewer visitors and lower sound in the exhibitions
- Visual guide or social storyA visual story as a PDF and as a webpage
- Ear defenders or sensory kitEar defenders free to borrow from the Welcome Desk
- Changing Places toiletThe nearest Changing Places toilet is at Tesco Extra, Hexham, about a six minute walk away
- Staff trainingAll staff receive regular customer service training that includes disability awareness
Not on their website yet
Quiet room or space, sensory map, queue support, carer ticket, quieter times to visit. We'll add these as soon as Hexham Old Gaol publishes them. Until then, it's worth asking when you book.
Before you go
Every person is different. Use these details to plan, and contact the venue if something matters to you: most are happy to answer questions before you visit.