Home / Relaxed sessions / Tyne and Wear / Metrocentre
Metrocentre
- Quiet times
- Sensory kit
- Staff training
This date has passed. We keep the page so you can see what was offered. Check the venue for the next one.
Checked on the venue's own website, 26 Oct 2026. Not yet confirmed by the venue.
Source: Metrocentre: accessibility information · Report a change
One of the UK's largest shopping centres. Holds twice weekly quiet hours across taking part shops, with sensory backpacks available.
What they offer
- Quiet or relaxed timesQuiet Hour on Tuesdays 4pm to 6pm and Saturdays 9am to 10am: music and announcements reduced, lights dimmed where safe in taking part shops. Primark runs sensory friendly shopping Saturdays 9am to 10am.
- Ear defenders or sensory kitSensory backpacks with ear defenders and fidget toys.
- Staff trainingTaking part retailers brief staff, including about autism, before quiet hours.
Not published yet: quiet room or space, sensory map, visual guide or social story, queue support, carer ticket, changing Places toilet, quieter times to visit. Worth asking when you book or before you go.
Before you go
Every person is different. Use these details to plan, and contact the venue if something matters to you: most are happy to answer questions before you visit.