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Southampton Airport

  • Lanyard scheme
  • Booked help
  • Quieter route
  • Practice visit
Southampton Airport passenger terminal
Photo: Lewis Clarke, CC BY-SA 2.0

Checked on the venue's own website, 28 Oct 2026. Not yet confirmed by the venue.

Source: Southampton Airport: assistance and hidden disabilities and a second page · Report a change

Southampton has introduced Sunflower lanyards and a quieter route through the terminal for hidden disabilities. Its pages give little detail on how to collect a lanyard.

What they offer

How to get help: At Southampton Airport, tell your airline, tour operator or travel agent at least 48 hours before you fly if you need special assistance, or pre-book it through the PRM Assist app. When you arrive at the Special Assistance desk in the check-in area, the team will offer you a Helping Hands lanyard, and there is Quiet Route signage to follow through the airport. For a landside pre-visit or questions about hidden disabilities, email the Airport Ambassadors at [email protected].

  • Sunflower or assistance lanyardIts own Helping Hands lanyard, offered by the team at the Special Assistance desk in the check-in area
  • Pre-booked assistanceTell your airline, tour operator or travel agent at least 48 hours before you fly, or pre-book through the PRM Assist app
  • Quieter route or fast trackFollow the Quiet Route signage through the airport
  • Familiarisation visitA landside pre-visit can be arranged through the Airport Ambassadors at [email protected]

Not published yet: quiet room or space, visual guide or social story, sensory map. Worth asking when you book or before you go.

Before you go

Every person is different. Use these details to plan, and contact the venue if something matters to you: most are happy to answer questions before you visit.

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