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Theatre · Chester

Storyhouse

  • Visual guide
  • Carer ticket
  • Changing Places
  • Calmer times
Storyhouse in Chester lit up at dusk
Photo: Jeff Buck, CC BY-SA 2.0

Official venue information, 30 Oct 2026. Taken from the venue's own website.

Source: Storyhouse: accessibility information · Report a change

Chester's theatre, cinema and library in one building, with a visual story pack to read before you go. Carers come at no extra cost and there is a Changing Places toilet.

What they offer

  • Visual guide or social storyA visual story pack to help you know what to expect
  • Carer ticketRegistered visitors who need a carer or essential companion can bring one at no extra cost
  • Changing Places toiletA Changing Places toilet on the ground floor
  • Quieter times to visitSpaces can get very busy as people leave, so take your time on the way out (access document dated 2023)
Not on their website yet

Quiet or relaxed times, quiet room or space, sensory map, ear defenders or sensory kit, queue support, staff training. We'll add these as soon as Storyhouse publishes them. Until then, it's worth asking when you book.

Before you go

Every person is different. Use these details to plan, and contact the venue if something matters to you: most are happy to answer questions before you visit.

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