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York Castle Museum
- Quiet times
- Sensory map
- Sensory kit
- Staff training
- Calmer times
This date has passed. We keep the page so you can see what was offered. Check the venue for the next one.
Checked on the venue's own website, 28 Oct 2026. Not yet confirmed by the venue.
Source: York Castle Museum: accessibility information and a second page · Report a change
Home of the famous Victorian street Kirkgate, this museum has pre-visit guides written for visitors with sensory needs and ear defenders to borrow. Many staff have had autism inclusive training, and weekdays after 3pm are usually calmer.
What they offer
- Quiet or relaxed timesSuggested quieter times are weekdays after 3pm, term time and Sundays, though not guaranteed.
- Sensory mapStandard and detailed pre-visit guides designed for visitors with sensory difficulties; galleries are dim and Kirkgate has a brief flashing lightning effect.
- Ear defenders or sensory kitTwo pairs of adjustable ear defenders and a sensory basket on Kirkgate to borrow, first come first served.
- Staff trainingMany staff have completed training to become autism inclusive.
- Quieter times to visitBusy with school groups and with families in the school holidays; reception can be noisy.
Not published yet: quiet room or space, visual guide or social story, queue support, carer ticket, Changing Places toilet. Worth asking when you book or before you go.
Before you go
Every person is different. Use these details to plan, and contact the venue if something matters to you: most are happy to answer questions before you visit.